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He will tell the WLGA conference in Swansea that the vision set out by the Assembly Government in its Making the Connections report in response to the Beecham review still holds – and the challenge is to design and deliver services “through the eyes of citizens and communities”.
The Minister will say:
“Across all services, the risk is that a slash and burn response is adopted which can only damage front-line services. Those who need services most, such as the vulnerable, could lose the most and worsen the problems we face.
“We must find a more imaginative and considered response – a once in a generation step change in the way we design and deliver public services, based around efficiency and innovation. This is a big leadership challenge but we owe it to the people and communities we all serve.
“I am encouraged by examples of good practice that I see in visits across Wales, but we have to scale up all this good practice so that the impact is national, not local – and we have to do it fast.
“We need greater local, regional and national collaboration, and we have to be prepared to think radically. I am considering whether there could be a benefit for Wales in the establishment of an improvement body, possibly based on models in England and Scotland, and I would be interested in hearing the views of interested parties on this.
“I am determined that we find a way through the coming years which leaves public services fitter, leaner and delivering quality for our communities.”
25 June 2009
