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Your services, your area, your voice

How well are public services in your part of Wales performing? A new website launched today (22nd October) provides some answers, enabling users to create an online picture of how public services are performing in their area.

Monday 22 October 2007

The Welsh Assembly Government has established a public service performance information website which, for the first time brings together in one place a link to some of the key public service performance sites for Wales.

Organised in three sections – Your Services, Your Area, Your Voice – the site, www.wales.gov.uk/performanceinformation, aims to raise awareness of information which currently exists in order to inform debate about our public services and how they can be improved. The site allows users to build a profile of the services in their local area.

Welcoming the new web site, Andrew Davies, Minister for Finance & Public Service Delivery said:

In the Beyond Boundaries report, Sir Jeremy Beecham concluded there needs to be more and better information to help citizens to identify excellent performance, within Wales and elsewhere.

There is no doubt that there is a lot of information available. Most parts of the public sector have their own performance data. But making sense of them – or even knowing they are there in the first place – is not necessarily easy.

As a first step, we have established this new information portal which links to some key public service performance sites, including those providing access to a range of inspection reports. The site also includes links to a range of tools which enable users to generate their own local profiles and maps.

The Beecham assessment of the way public service information is communicated in Wales was “must do better”. We have responded positively to that challenge.

October 22, 2007