Tra23 Intra Wales air service

12 January 2011

Dear

Request for Information – reference ATISN 4738

I wrote to you on 14 December 2010 following your request for information regarding the Intra Wales Air Service:
• The annual passenger load capacity (plane passenger capacity x total number of flights);
• Annual passenger numbers;
• Total revenue from fares paid by passengers;
• Subsidy per passenger seat.

I am enclosing some of the information which you requested which is as follows:
• The annual passenger load capacity for 2009 was 17,640;
• Passenger number for 2009 was 12,221;
• We do not hold the information for the fares paid by passengers. The maximum fare is set out as per contract;
• The subsidy per passenger seat was £40.  This is the latest figure we have for the last full year of operation prior to the commencement of the new contract.

Any information released under the Freedom of Information Act 2000 or Environmental Information Regulations 2004 will be listed in the Assembly Government’s Disclosure Log (at www.information.wales.gov.uk).

If you believe that I have not followed the relevant laws, or you are unhappy with this response, you may request an internal review by writing to:
Mr Tim James
Deputy Director
Integrated Transport Division
Welsh Assembly Government
Cathays Park
Cardiff
CF10 3NQ

When dealing with any concerns, we will follow the principles set out in the Assembly Government’s Code of Practice on Complaints which is available on the Internet at www.wales.gov.uk or by post.

You also have the right to complain to the Information Commissioner.  Normally, however, you should pursue the matter through our internal procedure before you complain to the Information Commissioner. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe
House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545 745
Fax: 01625 524 510
Email: enquiries@ico.gsi.gov.uk

Also, if you think that there has been maladministration in dealing with your request then you may make a complaint to the Public Services Ombudsman for Wales who can be contacted at:
Public Services Ombudsman for Wales
Ffordd yr Hen Gae
Pencoed
Bridgend
CF35 5LJ

Yours sincerely

Alun Evans
Integrated Transport Division