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Application of Operational Research techniques to service improvement

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  • Release date: 31 January 2014
The aim of the two projects was to demonstrate how Operational Research techniques can help policymakers and practitioners make better decisions. In particular, how systems or services can be improved, or options tested for delivering a new service.


Release date: 31 January 2014

This project compared the Hywel Dda teledermatology clinic service with the hospital outpatient appointment system to identify any differences in terms of patient travel time and distance, overall cost and, using simulation models, the elapsed time patients spent in the system.

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This report is due to be published in Spring 2014.


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