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Statistics

General Practice Patient Survey

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  • Release date: 30 June 2009
  • Period covered: 2008-09
A report presenting information on access to a GP or healthcare professional within 24 hours, ability to book appointments in advance and patient satisfaction.

Key points

  • Overall, 322,700 questionnaires were distributed within Wales. In total, 161,159 were completed and received, resulting in a 50 per cent response rate.
  • More than eight out of ten patients (83 per cent) who had tried to see a GP fairly quickly reported that they were able to get access to a GP or health care professional within 24 hours.
  • Nearly three-quarters of patients (74 per cent) reported that they were able to book an appointment with a GP or health care professional more than two full days in advance.
  • Nearly nine in ten patients (88 per cent) reported that they were satisfied with the care they received at their surgery, including 57 per cent who were very satisfied.

Contact

Tel: 029 2082 5080
Email: stats.healthinfo@wales.gsi.gov.uk

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