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National Survey for Wales

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  • Release date: 27 March 2014
  • Period covered: 2012-13
  • Next update: 30 April 2014
The National Survey for Wales is an opportunity for people to give their opinion on a wide range of issues affecting them and their local area.

Internet use

Release date: 27 March 2014

Key points

  • Seventy-three per cent of households in Wales had internet access. This equates to 79 per cent of people aged 18 or over having internet access.
  • Ninety-six per cent of households containing two adults with children had accessed the internet, whereas single pensioner households were the least likely to have accessed the internet (33 per cent).
  • Around three quarters of households in private rented accommodation (75 per cent), and a similar proportion of owner occupier households (76 per cent), accessed the internet, compared with just over half of those in social housing (54 per cent).
  • Seventy-six per cent of respondents said that they personally used the internet at home, work or elsewhere; this varied by characteristics such as gender, health and qualifications.
  • Younger respondents (18 to 24 year olds) were most likely to have accessed the internet from a mobile phone or smartphone (67 per cent) compared with older age groups.
  • Of those who use the internet, 81 per cent had accessed government or public service websites within the past 12 months.
  • Twenty per cent of respondents reported that they had never used the internet. Of these, the majority said they didn’t want to (58 per cent) or need to (39 per cent) use the internet. However 27 per cent stated a lack of skills as the reason.

Financial inclusion

Release date: 27 March 2014

Key points

  • Almost half of respondents said they struggle sometimes or constantly to keep up with bills. 33% said it was a struggle from time to time, 12% found it was a constant struggle and 3% said they were falling behind with some bills or credit commitments.
  • Age was an important factor: 66 per cent of people aged 65 and over were able to keep up with their bills without difficulty, compared with 42 per cent aged under 65.
  • Households with children (whether containing one adult or two) were the group most likely to struggle from time to time or constantly with their financial commitments.
  • People in rented social housing were most likely to be experiencing financial problems.
  • Levels of wellbeing were at their lowest where people were having difficulty keeping up with their bills or credit commitments.

Satisfaction with education - Initial findings

Release date: 24 March 2014

The report explores what effect personal factors (such as demographics, income, qualifications, wellbeing, experience and views) and area-level factors (such as deprivation) had on the National Survey satisfaction with education results. This initial findings document will be followed by the full report in April 2014.

Headline results: 2012-13

Release date: 30 May 2013

This release contains some of the key results from the first full year of fieldwork from April 2012 to March 2013. The survey covers a range of topics, with a focus on wellbeing and people’s views of public services.

The topics are:

  • overall satisfaction with the transport, health and education systems and the Welsh Government
  • access to and satisfaction with GP and hospital services
  • schools and parental engagement
  • local authority services
  • wellbeing, including quality of the local area, feeling safe and personal finances
  • internet access and use
  • smoke alarms

To help analyse results on these topics, questions were also asked on age, sex, ethnicity, religion, housing tenure, household composition and employment.

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