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In a broadband slowspot?

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Broadband slowspot registration form

Broadband slowspot registration form
Complete this form if you can get broadband but your connection speed is under 2Mbps.

If you’re experiencing a slow broadband service, you could be in a broadband slowspot.

What is a broadband slowspot?

A broadband slowspot usually occurs because of the distance a person lives from a local telephone exchange. The further away from the exchange, the weaker the signal and the slower the service.

How do I know if I live in a broadband slowspot?

Information about how to check the speed of your broadband connection is available from the ‘How to improve your broadband speed’ page. Internet speeds will vary particularly at busy periods; therefore we recommend that you test your connection speed at different times during the day.

Checked your broadband speed? Live in a broadband slow spot? – We’d like to hear from you

If the results show your broadband connection has a consistent download speed of less than 2Mbps, complete our Broadband Slowspot Registration form.