Green Growth Wales »The proposed Green Growth Wales fund aims to increase and accelerate projects to deliver green investment in Wales.Learn more »
Jane Hutt welcomes £2bn EU funding for Wales
The announcement of £2bn of EU funding for Wales over the next seven years is good news for Wales and will have a real impact on the Welsh economy, says Finance Minister.
- New report sees progress being made in tackling substance misuse
- First Minister begins visit to strengthen links with India
- Jane Hutt welcomes £2bn EU funding for Wales
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- Review of the existing policy on disposal of higher activity radioactive waste
- Human Transplantation (Wales) Act 2013: new regulations
- National Training Framework on gender-based violence, domestic abuse and sexual violence
- Child performance regulations: when children can take part in performances and the breaks they must have
- Consultation on Amending The Use of Invalid Carriages on Highways Regulations 1988
- Implementation of the amended batteries directive 2013/56/EU
Section highlightHousing (Wales) Act 2014The Act introduces significant improvements across the housing sector to ensure that people have access to a decent, affordable home and better housing-related services.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightWales for Africa grant
The Wales for Africa grant supports projects that build mutually beneficial links between Wales and Sub-Saharan Africa.
Draft Budget 2015-16 »
The amount of funding allocated to Welsh Government Departments for 2015-16 is £15·3bn.Learn more »
- Statistics & Research
Upcoming calendar »
See the schedule for all statistics and research releases.View upcoming calendar »
Communications industry regulator
We meet regularly with the regulator at both Wales and UK levels to discuss policy, consumer and regulatory issues. Ofcom publishes the results of all its consultations including responses from the Welsh Government.
How to complain to Ofcom
If you're a consumer, viewer or listener and you want to complain to Ofcom, there is a step-by-step guide on their website www.ofcom.org.uk (External link)
Telecommunications providers complaints code of practice
Telecommunications providers are required to publish a complaints code of practice that has been approved by Ofcom and provide access to an alternative dispute resolution (ADR) service.
If you have problems with customer service you should, follow the company’s code of practice. If, however, the problem is not resolved then you should refer the case to the relevant ADR service. The ADR scheme acts as an independent middleman between the company and the customer. If the company’s in the wrong, the ADR scheme can order the company to fix the problem and, if needed, pay compensation. You should find details of the company’s ADR scheme either on the back of your phone bill, or available from the company’s customer services staff.