Contingency planning for winter weather »Severe weather requires robust, collaborative planning between the Welsh Government and the public and private sectors in Wales.Learn more »
Health Minister gives go-ahead for standardised packaging for cigarettes to be introduced in Wales
A new law to introduce standardised packaging for cigarettes and hand rolling tobacco will apply in Wales, Health and Social Services Minister Mark Drakeford has confirmed.
- School Categorisation results published
- Survey on Welsh language use welcomed
- Health Minister gives go-ahead for standardised packaging for cigarettes to be introduced in Wales
- Marine Strategy Framework Directive (MSFD) Consultation – UK Marine Programme of Measures
- Raising the ambitions and educational attainment of children who are looked after in Wales
- Review of requirements for the trading of captive bred birds
- Harmonising school term dates for 2016 to 2017
- Implementation of the Social Services and Well-being (Wales) Act 2014 – Consultation on the Regulations and code of practice in relation to part 11 of the Act.
- Implementation of the Social Services and Well-being (Wales) Act 2014 - Consultation on the regulations and code of practice in relation to Part 2 of the Act
Featured consultation »Aligning the apprenticeship model to the needs of the Welsh economy
84 days left
Section highlightQualifications Wales BillThe Bill will establish Qualifications Wales as an independent regulator for qualifications and the qualification system in Wales.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightProject pipeline update
This 6th edition details over 370 investments across both public and private sectors with a value of more than £40bn.
Final Budget 2015-16 »
The amount of funding allocated to Welsh Government Departments for 2015-16 is £15·3bn.Learn more »
- Statistics & Research
- European Social Fund Local Service Board development and priority delivery project
- Evaluation of the Choose Pharmacy common ailments service
- Housing demolitions and hazards
- Regional economic and labour market profiles
- Welsh Government People Survey
- Welsh language use survey
Upcoming calendar »
See the schedule for all statistics and research releases.View upcoming calendar »
Communications industry regulator
We meet regularly with the regulator at both Wales and UK levels to discuss policy, consumer and regulatory issues. Ofcom publishes the results of all its consultations including responses from the Welsh Government.
How to complain to Ofcom
If you're a consumer, viewer or listener and you want to complain to Ofcom, there is a step-by-step guide on their website www.ofcom.org.uk (External link)
Telecommunications providers complaints code of practice
Telecommunications providers are required to publish a complaints code of practice that has been approved by Ofcom and provide access to an alternative dispute resolution (ADR) service.
If you have problems with customer service you should, follow the company’s code of practice. If, however, the problem is not resolved then you should refer the case to the relevant ADR service. The ADR scheme acts as an independent middleman between the company and the customer. If the company’s in the wrong, the ADR scheme can order the company to fix the problem and, if needed, pay compensation. You should find details of the company’s ADR scheme either on the back of your phone bill, or available from the company’s customer services staff.