Report by the Commission on Devolution in Wales »We hope that this Report will give us the foundation for a fundamental reform of the devolution settlement.Learn more »
Voices of women could be lost in times of austerity Minister warns
The voices of women in Wales could be lost in these times of austerity,Communities and Tackling Poverty Minister Jeff Cuthbert will warn today.
- Haven Waterway Enterprise Zone is expanded
- “EU funds supporting growth in green economy,” says Finance Minister
Featured Article »Landmark social care Bill completes stage 3 scrutiny
- Voices of women could be lost in times of austerity Minister warns
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- EIDCymru: an electronic movement reporting system for sheep and goats - the identification of sheep and the current slaughter derogation
- Achieving high standards together - a new framework for animal health and welfare in Wales
- Proposed amendments to the criminal offences and defences in sections 2, 28 and 42 of the Ancient Monuments and Archaeological Areas Act 1979.
- Review of weekly maximum charge
- Revising the national framework for Continuing NHS Healthcare (CHC)
- Phase 1 - Draft Report: Review of Audit, Inspection and Regulation
Featured consultation »A new framework for animal health and welfare in Wales
49 days left
Section highlightThe Housing (Wales) Bill
The Bill will introduce significant improvements across the housing sector to ensure that people have access to a decent, affordable home and better housing-related services.
Legislative programme 2013 - 2014 »
The First Minister detailed the 8 bills in the Welsh Government’s 5-year Legislative Programme that will be brought forward during the 3rd year of the Welsh Assembly.Learn more »
Section highlightProject pipeline update - December 2013
This Wales Infrastructure Investment Plan annex highlights planned investments and potential procurement opportunities.
2nd Supplementary Budget 2013-14 »
The 2nd Supplementary Budget proposes a number of changes to the 1st Supplementary Budget for 2013-14, which was published on 25 June 2013.Learn more »
- Statistics & Research
Communications industry regulator
We meet regularly with the regulator at both Wales and UK levels to discuss policy, consumer and regulatory issues. Ofcom publishes the results of all its consultations including responses from the Welsh Government.
How to complain to Ofcom
If you're a consumer, viewer or listener and you want to complain to Ofcom, there is a step-by-step guide on their website www.ofcom.org.uk (External link)
Telecommunications providers complaints code of practice
Telecommunications providers are required to publish a complaints code of practice that has been approved by Ofcom and provide access to an alternative dispute resolution (ADR) service.
If you have problems with customer service you should, follow the company’s code of practice. If, however, the problem is not resolved then you should refer the case to the relevant ADR service. The ADR scheme acts as an independent middleman between the company and the customer. If the company’s in the wrong, the ADR scheme can order the company to fix the problem and, if needed, pay compensation. You should find details of the company’s ADR scheme either on the back of your phone bill, or available from the company’s customer services staff.