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Office of the Chief Information Officer

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Delivering a Digital Wales

Delivering a Digital Wales
The Welsh Government’s outline framework for action for delivering a brighter digital future for everyone in Wales.

Public Service Leadership Group

The Public Service Leadership Group provides national leadership for collaboration, driving the pace of improvement in services for Welsh citizens.

Information and Communication Technology (ICT) Strategy for the Public Sector in Wales

Information and Communication Technology (ICT) Strategy for the Public Sector in Wales
The ICT Strategy for the Public Sector in Wales sets out the technical approach, architecture, infrastructure and standards needed to implement Delivering a Digital Wales.

The Office of the Chief Information Officer (CIO) is responsible for leading and co-ordinating the strategy and design for the use of information technology across the public sector.

What is the Office of the Chief Information Officer (CIO) for Wales?

The Office of the CIO provides:

  • Leadership and co-ordination
  • sets the overall strategy and design for use of information technology across the public sector and,
  • manages quality assurance and governance.

As an enabling programme the CIO operates as a virtual team drawing on the experience and expertise already available across all public sectors. This will be supplemented by private sector resources where necessary.

Chief Information Officer

The Chief Information Officer is leading a national approach to the way digital technology is used in the public sector. The focus is on better use of information technology to deliver efficiencies and cost savings for health, education, local government and emergency services. Other benefits include increased reliability, ease of use and increased security.

Information and Communication Technology (ICT) Strategy for public services

The  national Information and Communications Technology (ICT) strategy for public services meets the aims of Delivering a Digital Wales. It will ensure that underpinning services are put in place for online public services allowing information to be collected, stored and shared securely and confidentially.

Delivery of key technical infrastructure, such as networks, data storage, processing power and standardised desktops will help to build much stronger collaboration across organisations and administrative boundaries, in line with the objectives of the Efficiency and Innovation Programme and Board.

Main activities for the Office of the Chief Information Officer, include:

  • National leadership on information and communications technology for the Welsh public sector
  • Design of the National ICT strategy for all public services in Wales, including the Welsh Government
  • Promotion of Wales’ initiatives to UK home countries
  • Acting as a ‘single point of coordination’  to manage supplier contacts strategically
  • ICT Business Change Strategy
  • ICT Business Case Approval and Assurance
  • Programme Governance and Delivery
  • Management of national ICT services
  • Technical Design, Standards and Governance
  • Harnessing the skills and expertise of the IT professionals within the public sector in Wales