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Libraries making a difference

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The Welsh Public Library Standards Annual Reports 2011-12
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"Libraries making a difference" is the fifth Welsh Public Library Standards framework.

The Welsh Public Library Standards measure the performance of library services across Wales. The previous four frameworks have helped local authorities in Wales to improve in a number of areas. We have issued the fifth framework to continue this work. The framework is available to download below.

What is the purpose of the framework?

The primary aims and objectives are to:

  • include outcome measures to show the benefits of using libraries
  • act as a driver for improvements to library services and local communities
  • be relevant and useful to all local authority library services in Wales
  • be transparent, easily understood and accepted by all stakeholders 
  • provide a robust assessment of the performance of library services.

Welsh Public Library Standards Annual Reports

Local authorities submit a return in early summer each year. This reports on library performance for the previous year. We use a panel of assessors from local government and other experts to consider the performances. We give written feedback reports containing final assessment and advice to local authorities in the autumn of each year. This annual report is based on the information provided by authorities.

The Welsh Public Library Standards do not prescribe a model of how authorities should provide a library service. Feedback within the annual reports therefore reflects each local authority’s particular context.

What are the benefits of the framework?

The framework encourages local authorities to ensure that the public can benefit from:

  • the provision of suitable and appropriate access to public library service points
  • a suitable and appropriate range of materials and activities available
  • access to adequate levels of staffing and a skilled workforce
  • adequate capital investment in buildings, effective ICT and efficient managements systems for their library service.

How do I find out more?

You can download “How good is your public library service?”, a guide to the performance assessment framework below.

The annual reports for all 22 public library authorities will also be made available to download in the autumn of each assessment year.