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Useful contacts

play learn grow - Working in Early Years, Childcare and Play

Useful contacts

Useful contacts

Family Information Service (FIS)

For more information on careers, advice on local training provision, funding and job opportunities please contact your local Family Information Service (FIS).

Anglesey

Anglesey Children and Young People's Information Service
Canolfan Plant Llangefni, Ffordd y Coleg, Lôn Talwrn, Llangefni, Anglesey LL77 7LP
Tel: 01248 725 800
Email: cis@anglesey.gov.uk
Web: www.younganglesey.org.uk

Blaenau Gwent

Blaenau Gwent Family Information Service
Valleys Integrated Children's Centre, High Street, Blaina, Blaenau Gwent NP13 3BN
Tel: 08000 32 33 39
Email: fis@blaenau-gwent.gov.uk
Web: www.01495info.com

Bridgend

Bridgend Family Information Service
Bridgend County Borough Council, Angel Street, Bridgend, CF31 4WB
Tel: 01656 643643
Text Relay:18001 01656 643643
Fax: 01656 668126
Email: talktous@bridgend.gov.uk 
Web: http://www1.bridgend.gov.uk/services/children/family-information-service.aspx

Caerphilly

Caerphilly Family Information Service
Dyffryn House, Dyffryn Business Park, Ystrad Mynach, Hengoed CF82 7RJ
Tel: 01443 863 232
Email: fis@caerphilly.gov.uk
Web: www.caerphilly.gov.uk/fis

Cardiff

Cardiff Family Information Service
The Harlech Suite, The Conference Centre, Eastmoors Road, Cardiff CF24 5RR
Tel: 029 2035 1700
Email: fis@cardfiff.gov.uk
Web: www.childcareincardiff.info/fis

Carmarthenshire

Carmarthenshire Family Information Service
Building 2, St David's Park, Jobs Well Road, Carmarthen SA31 3HB
Tel: 01267 246 556
Email: childreninfo@carmarthenshire.gov.uk
Web: fis@carmarthenshire.gov.uk

Ceredigion

Ceredigion Information Service
Neuadd Cyngor Ceredigion, Penmorfa, Aberaeron, Ceredigion SA46 0PA
Tel: 01545 574 187
Email: cis@ceredigion.gov.uk
Web: www.cis.ceredigion.gov.uk

Conwy

Conwy Family Information Service
Old School Lane Centre, Church Works, Llandudno, Conwy LL30 2HL
Tel: 01492 577 850
Email: palnt.children@conwy.gov.uk
Web: www.conwy.gov.uk/fis

Denbighshire

Denbighshire Children's Information Service
Yr Hen Garchar, 46 Clwyd Street, Ruthin, Denbighshire LL15 1HP
Tel: 01824 708 220
Email: fis@denbighshire.gov.uk
Web: www.denbighshire.gov.uk/fis

Flintshire

Family Information Service Flintshire
The Westwood Centre, Tabernacle Street, Buckley, Flintshire CH7 2JT
Tel: 01244 547 017
Email: fisf@flintshire.gov.uk
Web: www.flintshire.gov.uk  

Gwynedd-Ni

Information Service for Children, Young People and Families
Caernarfon Library, Pavilion Hill, Caernarfon, Gwynedd LL55 1AS
Tel: 01286 675 570
Email: Gwynedd-Ni@gwynedd.gov.uk
Web: www.gwynedd-ni.org.uk

Merthyr Tydfil

Merthyr Tydfil Family Information Service
Cwm Golau Integrated Children's Centre, Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BJ
Tel: 01685 727 400
Email: fis@merthyr.gov.uk
Web: www.fis.merthyr.gov.uk

Monmouthshire

Monmouthshire Children and Family Information Service
Early Years Section, 5th Floor, County Hall, Cwmbran NP44 2XH
Tel: 01633 644 527
Email: info@monmouthshirecfis.org.uk
Web: www.monmouthshirecfis.org.uk 

Newport

Newport Family Information Service
Room 202w, Civic Centre, Newport NP20 4UR
Tel: 0800 328 8483
Email: family.informationservice@newport.gov.uk
Web: www.newport.gov.uk/fis

Neath Port Talbot

EYDCP Unit - Neath Port Talbot
Ffrwdwyllt House, Commercial Road, Taibach, Port Talbot SA13 1PZ
Tel: 01639 873 018
Email: eydcp@npt.gov.uk
Web: www.npteydcp.org.uk

Pembrokeshire

Pembrokeshire Family Information Service
Pembroke Dock Community Learning Centre, Albion Square, Bush Street, Pembroke Dock SA72 6XF
Tel: 01437 763 344
Email: fis@pembrokeshire.gov.uk
Web: www.pembrokeshire.gov.uk/fis

Powys

Powys Children's Information Service
County Hall, Spa Rd. East, Llandrindod Wells, Powys LD1 5LG
Tel: 0845 130 3637 (English) 0845 1303839 (Welsh)
Email: cis@powys.gov.uk
Web: www.cis.powys.gov.uk

Rhondda Cynon Taf

Family Information Service
Early Years and Family Support Services, Ty Trevithick, Abercynon, Mountain Ash CF42 4UQ
Tel: 0800 180 4151
Email: Childinforserv@rhondda-cynon-taf.gov.uk
Web: www.earlyyearsrct.co.uk/FIS/FIS_home.php

Swansea

Swansea Family Information Service
Unit B3, Lakeside Technology Park, Pheonix Way, Llansamlet, Swansea SA7 9FF
Tel: 01792 517 222
Email: fis@swansea.gov.uk
Web: www.swansea.gov.uk/fis

Torfaen

Torfaen Family Information Service
Cwmbran ICC, Hollybush, Cwmbran, Torfaen NP44 7LE
Tel: 0800 0196 330
Email: fis@torfaen.gov.uk  
Web: www.torfaenfis.org.uk

Vale of Glamorgan

Vale Family Information Service
Vale or Glamorgan Council, Social Services, Dock Offices, Subway Road, Barry, Vale of Glamorgan CF63 4RT
Tel: 01446 704 704
Email: fis@valeofglamorgan.gov.uk
Web: www.valeofglamorgan.gov.uk/fis

Wrexham

Wrexham Family Information Service
Wrexham Library and Arts Centre, Rhosddu Road, Wrexham LL11 1AU
Tel: 01978 292 094
Email: fis@wrexham.gov.uk
Web: www.wrexham.gov.uk/fis

Careers and business advice

Business Eye

Business Eye is a free, impartial information service for Wales created to find the answers to your business questions. It here to help you and can put you in contact with support from the public, private or voluntary sectors.
Tel: 08457 96 97 98
Web: www.businesseye.org.uk

Careers Wales Association

Provides free careers information, advice and guidance. A careers adviser can discuss possible education, training and employment routes with you.
Web: www.careerswales.com

Jobcentre Plus

Jobcentre Plus is part of the Department for Work and Pensions (DWP) comprising of Jobcentre Plus offices, Jobcentres and social security offices.
Tel: 0845 6067 890
Web: www.jobcentreplus.gov.uk

Tax credits

A link to the HM Revenue and Customs Tax Credit site which explains tax credits and has a calculator to help you work out your entitlement.
Tel: 0845 300 3900
Web: www.hmrc.gov.uk/menus/credits

Supporting associations

Cam wrth Gam

Cam wrth Gam, is a National Training Scheme offering training towards either an NVQ Level 2 or 3 in Early Years Care and Education through the medium of Welsh.
Tel: 01970 639639
Web: www.mym.co.uk

Care and Social Services Inspectorate Wales (CSSIW)

Care and Social Services Inspectorate (CSSIW) make sure that care settings meet the standards that children have a right to expect. It is an operationally independent part of the Welsh Assembly Government.
Tel: 01443 848450
Web: www.cssiw.org.uk

Care Council for Wales

Aims to ensure that children and adults receiving social care services can rely on a workforce that is properly trained, appropriately qualified and effectively regulated.
Tel: Cardiff Office 029 2022 6257 St Asaph Office 01745 586 850
Web: www.ccwales.org.uk

Geiriau Bach

Geiriau Bach offer courses designed for early years’ workers who either speak no Welsh at all or lack confidence in using the little they have.
Tel: 01267 676 603
Web: www.drindod.ac.uk/geiriaubach/

SkillsActive

Skills active works across Wales leading the development of playwork education and training for all those working with children and young people.
Tel: 02920 644526
Web: www.skillsactive.com

Welsh Local Government Association

Represents the 22 local authorities in Wales and the three Fire Authorities, three National Park Authorities and the four Police Authorities are associate members.
Tel: 029 2046 8600
Web: www.wlga.gov.uk

Job related advice

Classroom Assistant Contact

Contact your Local Education Authority for more information.

Clybiau Plant Cymru Kids’ Clubs

Clybiau Plant Cymru Kids’ Clubs promotes and supports quality, affordable accessible out of school childcare clubs for children 3 to 14 years.
Tel: 029 2074 1000 – Head Office
Web: www.clybiauplantcymru.org

Mudiad Ysgolion Meithrin

Mudiad Ysgolion Meithrin provides and supports the education, care and evelopment of children under 5 years of age and provides information, resources, and support to parents/carers and early years settings through the medium of Welsh.
Tel: 01970 639 639
Web: www.mym.co.uk

National Childminding Association

The National Childminding Association is a national charity and membership organisation that speaks on behalf of registered childminders in England and Wales. NCMA promotes quality registered childminding so that children, families and communities can benefit from the best in home based childcare and education. NCMA offers information, training and advice to members as well as working directly with childminders through its local offices.
Tel: 0845 880 0044 (Head Office) 0845 880 1299 (Wales Regional Office)
Web: www.ncma.org.uk

National Day Nurseries Association

National Day Nurseries Association (NDNA) is the membership association for day nurseries, providing information, training and support to nurseries across Wales.
Tel: 01824 707 823 (Wales office) 0870 774 4244 (head office)
Web: www.ndna.org.uk

Nestor Primecare Services Ltd

Childcare Approval Scheme Wales
The Childcare Approval Scheme (CAS) is a list of approved carers working in family homes across Wales. Registering as a home child carer will verify to your employer that you have suitable childcare qualifications and training and by using an approved carer, an employer may be able to access financial support through the childcare element of the Working Tax Credit or through employer supported childcare.
Tel: 0844 736 0260
Web: www.childcareapprovalschemewales.co.uk 

Play Wales

Play Wales www.playwales.org.uk is the national organisation for children’s play - working to raise awareness of children and young people’s need and right to play and to promote good practice in every place where children might play.
Tel: 029 20486050
Web: www.playwales.org.uk

Play Work Wales

Playwork Wales www.playworkwales.org.uk is the National Centre for Playwork Education and Training in Wales - supporting the playwork sector to deliver quality services to children by promoting quality training and education and the development of qualifications in Wales.

Wales Pre-School Providers Association

The Wales Pre-school Providers Association provides information, training, resources and support to parents/carers and early years settings.
Tel: 02920 451242
Web: www.walesppa.org

Related Links

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