Delivering Prudent Healthcare in Wales »Prudent healthcare principles ensure patients receive the most appropriate treatments to achieve mutually-agreed goals.Learn more »
Modernised and streamlined system for Social Services complaints introduced in Wales
A new streamlined and citizen-centred local authority social services complaints and representations process comes into force today (August 1st 2014).
- More people set to benefit from broadband scheme
- New Welsh member appointed to the Human Tissue Authority
Featured Article »Landmark Social Services law receives Royal Assent
- Modernised and streamlined system for Social Services complaints introduced in Wales
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- Child performance regulations: when children can take part in performances and the breaks they must have
- Food Hygiene Rating (Promotion of Food Hygiene Ratings) (Wales) Regulations
- Strategic Environmental Assessment: Environmental Report, Ireland Wales cooperation Programme 2014-2020
- Statutory Guidance to the Independent Remuneration Panel for Wales in relation to the salaries of Local Authority Chief Executives
- Active Travel Action Plan
- Statutory Guidance for the Delivery of the Active Travel (Wales) Act 2013
Featured consultation »Draft Technical Advice Note 1: Joint Housing Land Availability Studies
69 days left
Section highlightThe Gender-based Violence, Domestic Abuse and Sexual Violence (Wales) Bill
The Bill aims to improve the Public Sector response in Wales to gender-based violence, domestic abuse and sexual violence.
Legislative programme 2013 - 2014 »
The First Minister detailed the 8 bills in the Welsh Government’s 5-year Legislative Programme that will be brought forward during the 3rd year of the Welsh Assembly.Learn more »
Section highlightProject pipeline update - June 2014
Our pipeline provides visibility of infrastructure investment activity across Wales.
1st Supplementary Budget 2014-15 »
The 1st Supplementary Budget proposes a number of changes to the Final Budget for 2014-15, which was published in December 2013.Learn more »
- Statistics & Research
Upcoming calendar »
See the schedule for all statistics and research releases.View upcoming calendar »
A household is in fuel poverty if they spend 10% or more of their income on energy costs, including Housing Benefit, Income Support or Mortgage Interest or council tax benefits.
They are in severe fuel poverty if they have to spend 20% or more.
Who is in fuel poverty?
People who find it difficult to keep their homes warm usually have low incomes. They are often the most vulnerable people in our communities.
How do you deal with fuel poverty?
Installing home energy efficiency improvements can make a big difference to energy bills.
What is being done?
We are helping low income and vulnerable households to reduce their energy bills and heat their homes more affordably through our Nest scheme.
We are investing up to £100 million in this scheme over the 5 years that the contract runs. This will improve the energy efficiency of privately owned and privately rented properties. Nest is expected to provide advice and support to up to 15,000 householders in Wales each year. It will help people to reduce their fuel bills.
Each year around 4,000 eligible households will receive a home energy improvement package. The package could include:
- loft or cavity wall insulation
- solid wall insulation
- new boiler
- central heating
- renewable technologies
Nest is complemented by our area-based scheme, arbed. Both schemes enable us to support households in fuel poverty. Nest provides support for households whereas arbed helps to provide targeted improvements for communities in the most deprived area in Wales .
We are also encouraging energy efficiency improvements in social housing through the Welsh Housing Quality Standard (WHQS).