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Guidance




View a range of guidance on social care

Check back regularly to keep up to date with the latest guidance issued.

The intermediate care fund

14/02/14
This is available to Welsh Government funded public service organisations.
 

Policy Intent – Regulations and other subordinate legislation under the Social Services and Well-being Bill

30/01/14
This document explains Welsh Government policy in the areas where major regulations are to be made under the Bill.
 

Sustainable Social Services for Wales update

23/01/14
The update provides a summary of ongoing work relevant to those working within social services, and to those who use social services in Wales.
 

Integrated assessment, planning and review arrangements for older people

17/12/13
Guidance for professionals in supporting the health, care and well-being of older people.
 

Social Services and Well-being (Wales) Bill – Factsheets

07/11/13
The Social Services and Well-being (Wales) Bill will create new arrangements for people in Wales who have care and support needs.
 

National Social Services Citizen Panel for Wales

12/09/13
We are looking for people of all ages for a two year period to provide an independent voice for service users, carers and citizens.
 

Nutrition in community settings

22/07/13
A resource pack for health and social care professionals, voluntary sector, care home staff, relatives and carers.
 

Care Council for Wales

09/07/13
This Welsh Government sponsored body is responsible for regulating the social care workforce in Wales.
 

The Children Act 1989 guidance and regulations Volume 1: Court Orders

27/06/13
This guidance sets out arrangements that local authorities and their partners must follow in considering and preparing for childcare proceedings.
 

Code of conduct for panel members for the Social Services complaints procedure in Wales

23/04/13
Complaints that can’t be resolved can be further considered by an independent panel.
 

Sustainable Social Services for Wales: A Framework for Action

19/04/13
The Welsh Government has published a paper on the future of social services in Wales.
 

Handling cross-border child protection cases: A 'key steps' guide for local authorities, health boards and NHS Trusts in Wales

29/11/12
Advice to help Local Authorities dealing with cross-border child protection cases under the 1996 Hague Convention.
 

Charging for Residential Accommodation Guide (CRAG) April 2012

10/07/12
The single capital limit in the financial assessment for residential accommodation is increased to £23,250 from 9 April 2012.
 
Thinking About a Care Home?

Thinking about a care home?

14/05/12
A guide to what you need to know about finding the right care home.
 

Carers Strategies (Wales) Measure 2010

23/01/12
From 1 January 2012, the Carers Strategies (Wales) Measure 2010 will come in to force.
 

Direct payments guidance

08/11/11
Providing details of payments made by local authorities to individuals for community care needs.
 

Grant Schemes for all-Wales Third sector organisations in the social care and health care sectors

31/08/11
A new Child and Families Organisation Grant Scheme (CFOG) for 2012-2014 has been announced.
 

Charging for Residential Accommodation Guide (CRAG) April 2011

03/08/11
The single capital limit in the financial assessment for residential accommodation is increased to £22,500 from 11 April 2011.
 

Charging for non- residential Social Services

15/06/11
New guidance for local authorities.
 

Practice Guidance on developing a commissioning strategy for people with a learning disability.

24/03/11
The Welsh Assembly Government has published guidance on commissioning services for adults with learning disabilities.
 

Statement on policy and practice for adults with a learning disability

26/01/11
The Welsh Assembly Government recognises the continuing need to seek to improve the lives of people with a learning disability.
 

The self-assessment checklist for monitoring services for people with learning disability and challenging behaviour

26/01/11
The checklist is a tool to establish what is in place and working well for people with learning disabilities and challenging behaviour in local areas.
 

Learning disability strategy: section 7

26/01/11
The attached guidance sets out the service principles and services responses that authorities should adopt for adults and older people with learning disabilities.
 

Your rights to complain - Children and Young People

19/01/11
A quick guide to social services complaints procedures for children and young people.
 

Your rights to complain - Adults

19/01/11
A quick guide to complaints procedures for adults using social services.
 

Listening and learning: A guide to handling complaints and representations in local authority social services in Wales

19/01/11
Guidance for local authority social services in handling grievances against them.
 

Guidelines for developing and integrating community equipment services in Wales

18/01/11
The Welsh Assembly Government has provided support to help local partnerships make a success of this project.
 

Use of direct payments by local authorities and health organisations

12/01/11
In January 2006, the Welsh Assembly Government issued the attached statement on the use of direct payments.
 

Ordinary Residence: Arrangements between the Secretary of Sate and the Welsh Ministers

11/05/10
This document provides clarity on resolving disputes over the ordinary residence status of an individual which involves one or more authority in England and one or more authority in Wales. This is where resolution of those disputes cannot be reached locally.
 

Charging for Residential Accommodation Guidance (CRAG) April 2010

29/04/10
The lower capital limit in the financial assessment for residential accommodation has been abolished from 12 April 2010.
 

Statutory Guidance on the Role and Accountabilities of the Director of Social Services

17/06/09
Following the consultation which took place between November 2008 and March 2009, the final Statutory Guidance on the Role and Accountabilities of the Director of Social Services is has now been issued.
 

Escalating Concerns With, and Closures of, Care Homes Providing Services for Adults

21/05/09
Statutory guidance to address the management of escalating concerns with, and closure of, care homes that provide services to adults, including nursing care.
 

Planning for Pandemic Influenza in Social Services

02/05/09
Guidance on pandemic flu planning for the social care sector
 

Guidelines for developing and integrating community equipment services in Wales

16/02/09
The Welsh Assembly Government has provided support to help local partnerships make a success of this project.
 

Moving Forward: Services to Deafblind People, Practice Guidance

11/12/08
This practice guidance has now been revised in light of the recent 12 week consultation that took place earlier this year.
 

NAFWC11/07 - Fairer charging policies for home care and other non-residential Social Services – Revised guidance for Local Authorities

04/04/07
Providing advice to local authorities on changes to the guidance issued in July 2002.
 

Grants for All Wales Voluntary Organisations Operating in the Health and Social Care Sectors

20/07/06
The Schemes: These grant schemes operate under Section 64 of the Health Service Act 1968 and Section 28(b) of the National Health Service Act 1977. The purpose of the grant funding is to support the core activities of all Wales voluntary organisations in the health and social care sectors for : ...
 

Children and Young People: The Social Services Complaints Procedure (Wales) Regulations 2005

11/04/06
Complaints to local authorities
 

Guidelines to assist Local Authorities and Health Boards to develop Local Telecare Strategies

01/10/05
October 2005
 

Grants for All Wales Voluntary Organisations Operating in the Health and Social Care Sectors

01/10/04
The Schemes: These grant schemes operate under Section 64 of the Health Service Act 1968 and Section 28(b) of the National Health Service Act 1977. The purpose of the grant funding is to support the core activities of all Wales voluntary organisations in the health and social care sectors for : ...
 

National Minimum Standards for Domiciliary Care Agencies in Wales

01/03/04
This document sets out the National Minimum Standards for domiciliary care agencies. They form the criteria by which the Care Standards Inspectorate for Wales (“CSIW”) will determine whether the agency provides personal care to the required standard. The purpose of these minimum standards is to ens ...
 

National Minimum Standards for Care Homes for Older People

01/03/04
This document sets out National Minimum Standards for Care Homes for Older People issued by the Welsh Assembly Government under section 23 of the Care Standards Act 2000 (CSA). These standards will be used by the Assembly’s Care Standards Inspectorate for Wales (CSIW) when determining whether these ...
 

Text of WOC 41/93: Ordinary Residence - Personal Social Services

25/06/03
Assists authorities to identify when an individual is ordinarily resident in their area for the purpose of providing personal social services and (when required) residential accommodation under the National Assistance Act 1948.