Delivering Prudent Healthcare in Wales »Prudent healthcare principles ensure patients receive the most appropriate treatments to achieve mutually-agreed goals.Learn more »
Modernised and streamlined system for Social Services complaints introduced in Wales
A new streamlined and citizen-centred local authority social services complaints and representations process comes into force today (August 1st 2014).
- More people set to benefit from broadband scheme
- New Welsh member appointed to the Human Tissue Authority
Featured Article »Landmark Social Services law receives Royal Assent
- Modernised and streamlined system for Social Services complaints introduced in Wales
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- Child performance regulations: when children can take part in performances and the breaks they must have
- Food Hygiene Rating (Promotion of Food Hygiene Ratings) (Wales) Regulations
- Strategic Environmental Assessment: Environmental Report, Ireland Wales cooperation Programme 2014-2020
- Statutory Guidance to the Independent Remuneration Panel for Wales in relation to the salaries of Local Authority Chief Executives
- Active Travel Action Plan
- Statutory Guidance for the Delivery of the Active Travel (Wales) Act 2013
Featured consultation »Draft Technical Advice Note 1: Joint Housing Land Availability Studies
69 days left
Section highlightThe Gender-based Violence, Domestic Abuse and Sexual Violence (Wales) Bill
The Bill aims to improve the Public Sector response in Wales to gender-based violence, domestic abuse and sexual violence.
Legislative programme 2013 - 2014 »
The First Minister detailed the 8 bills in the Welsh Government’s 5-year Legislative Programme that will be brought forward during the 3rd year of the Welsh Assembly.Learn more »
Section highlightProject pipeline update - June 2014
Our pipeline provides visibility of infrastructure investment activity across Wales.
1st Supplementary Budget 2014-15 »
The 1st Supplementary Budget proposes a number of changes to the Final Budget for 2014-15, which was published in December 2013.Learn more »
- Statistics & Research
Upcoming calendar »
See the schedule for all statistics and research releases.View upcoming calendar »
In Wales, 150,000 people use social services and demand is growing as society changes.
Care and support is delivered to the people of Wales through a partnership of local authorities and the independent sector, with support from the Welsh Government.
It is a legal responsibility of local authorities to provide social services, and they do so with our guidance and funding.
We are responsible for setting the policy and for ensuring that services are regulated and inspected.
The social services sector is currently undergoing a major transformation, detailed within our policy document 'Sustainable Social Services: A Framework for Action'.
Sustainable Social Services for Wales
Sustainable Social Services was published in February 2011. It sets out a new vision based on providing improved support leading to the best possible outcome.
We reconfirmed our approach in the Programme for Government:
“Better social services will be delivered by ensuring citizens have a much stronger voice and greater control over the services they receive. We will make the way that services are delivered simpler, and by working collaboratively with others we will focus on improving the well-being of all our citizens. We will lead a shared approach with our partners in the public, private and voluntary sectors to deliver the transformational vision set out in Sustainable Social Services.”