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Ffynnon Business Continuity Contract

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Supporting performance management: an IT solution (Pan)

Since 2007, a number of public sector organisations have used an IT system called Ffynnon to assist them in managing their performance.

Improving public services

Improving public services
Improving public services is of fundamental importance to the future of Wales.

Ffynnon is a nationally procured software solution to meet the performance management requirements of local authorities, fire and rescue services, national park authorities and their partners.

The Welsh Government's contract with Coactiva Aspiren Ltd for the supply of the Ffynnon performance management system will continue to operate until 30th June 2014. We have negotiated new arrangements to the Ffynnon contract to enable business critical continuity to be maintained. In practice this means that no further development of the system will be undertaken between January 2013 and 30th June 2014. Helpdesk support will continue. In respect of the centrally funded training support, this provision will be limited to a maximum total of 50 days between January 2013 and 30th June 2014.

For any further information about this contract, please email caerwyn.williams@wales.gsi.gov.uk.