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Hotel and guest accommodation grading schemes changes

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Information on changes to take place on hotel and guest accommodation grading schemes from April 2012.

The common standards accommodation grading schemes for Hotel and Guest Accommodation has been operational in Wales since 2007. Visit Wales and the other common standards partners (VisitEngland, Visit Scotland, the AA and more recently the Northern Ireland Tourist Board) have undertaken research since 2008 (independently and jointly) to assess the impact of the harmonised grading schemes. This research has also enabled us to better understand how we can develop the schemes further to meet the needs of our consumers and the industry.

In response to our findings from this research, we can now confirm that revisions to the criteria will take place. The changes will be implemented from 1 April 2012 onwards. We’re aware that these changes will affect some businesses more than others. Please be assured that our Quality Advisers will adopt a pragmatic and flexible approach wherever possible to overcome any potential barriers or difficulties. A two year lead in period will be allowed for businesses to make any necessary adjustments/improvements to their businesses.

The document below details all the relevant changes. If you would like to discuss these changes further please contact us on quality.tourism@wales.gsi.gov.uk or call us on 0845 010 8020.