Review of the legislation managing the Welsh crustacean fisheries »The crustacean fisheries are the mainstay of the Welsh fishing industry, with £3.8 million worth of crustaceans landed into Wales in 2012.Learn more »
First Minister news conference
First Minister Carwyn Jones has held a press conference following the outcome of the Scottish Referendum result.
- Extra Safe Routes in Communities funding for Bridgend schools
- Ground-breaking North Wales clothing export centre opened
- First Minister news conference
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- Inappropriate admissions guidance
- Draft guidance on housing association board member remuneration
- Smoke-free private vehicles carrying children
- Reservoir Safety in Wales: Consultation on the Commencement of Schedule 4 to the Flood and Water Management Act 2010
- Amending the Environmental Damage (Prevention and Remediation) Regulations 2009 to transpose Article 38 of the Offshore Safety Directive
- Devolution, Democracy and Delivery White Paper – Reforming Local Government
Featured consultation »Draft guidance on notifiable event for registered social landlords
23 days left
Section highlightHousing (Wales) Act 2014The Act introduces significant improvements across the housing sector to ensure that people have access to a decent, affordable home and better housing-related services.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightWales for Africa grant
The Wales for Africa grant supports projects that build mutually beneficial links between Wales and Sub-Saharan Africa.
1st Supplementary Budget 2014-15 »
The 1st Supplementary Budget proposes a number of changes to the Final Budget for 2014-15, which was published in December 2013.Learn more »
- Statistics & Research
Upcoming calendar »
See the schedule for all statistics and research releases.View upcoming calendar »
Tell us about your rail experience
If you have a complaint about the railway or the service you have received from a train company then you should complain directly.
Most complaints can be resolved in the first instance by dealing directly with the company responsible.
Rail passenger feedback
We want to seek people's opinions on services and stations to help us monitor quality and discuss improvements with train operators and Network Rail. Please fill in our form with your comments; it can be completed online or via the PDF form below.
- Online form (External link)
Please send your completed PDF form to: Rail Feedback, Welsh Government, Freepost NAT 8910, Cathays Park, Cardiff, CF10 3BR or firstname.lastname@example.org
If you are unhappy with the outcome of your complaint or you do not feel the train company handled it appropriately you can contact Passenger Focus who will independently review your complaint and judge whether they feel it was handled fairly and appropriately.
Passenger Focus is an independent public body set up by the Government to protect the interests of Britain's rail passengers. The Department for Transport funds Passenger Focus but their independence is guaranteed by an act of Parliament.
To contact Passenger Focus
- Telephone: 0300 123 2350
- Fax: 0845 850 1392
- Email: email@example.com
PO BOX 4257
Their passenger helpline is open 8am - 8pm Monday - Friday and 8am - 4pm weekends.