Delivering Prudent Healthcare in Wales »Prudent healthcare principles ensure patients receive the most appropriate treatments to achieve mutually-agreed goals.Learn more »
“Wales’ unique family intervention programme is helping to keep families together” – Gwenda Thomas
A unique Welsh service that provides support to vulnerable families with complex needs is helping to keep children out of care and families stay together, Gwenda Thomas said.
- New financial services company to open head office in Cardiff creating nearly ninety new jobs
- Minister announces new appointments to Sport Wales board
- “Wales’ unique family intervention programme is helping to keep families together” – Gwenda Thomas
In this section
- Business and economy
- Children and young people
- Culture and sport
- Education and skills
- Environment and countryside
- Equality and diversity
- Health and social care
- Draft Guidance on notifiable event for registered social landlords
- Draft Vision and Objectives and the proposed structure of the Welsh National Marine Plan
- Consultation on Amending The Use of Invalid Carriages on Highways Regulations 1988
- Reservoir Safety in Wales: Consultation on the Commencement of Schedule 4 to the Flood and Water Management Act 2010
- Draft fly-tipping strategy
- Strategic Environmental Assessment: Environmental Report, Ireland Wales cooperation Programme 2014-2020
Featured consultation »Draft Technical Advice Note 1: Joint Housing Land Availability Studies
50 days left
Section highlightThe Gender-based Violence, Domestic Abuse and Sexual Violence (Wales) Bill
The Bill aims to improve the Public Sector response in Wales to gender-based violence, domestic abuse and sexual violence.
Legislative programme 2013 - 2014 »
The First Minister detailed the 8 bills in the Welsh Government’s 5-year Legislative Programme that will be brought forward during the 3rd year of the Welsh Assembly.Learn more »
Section highlightProject pipeline update - June 2014
Our pipeline provides visibility of infrastructure investment activity across Wales.
1st Supplementary Budget 2014-15 »
The 1st Supplementary Budget proposes a number of changes to the Final Budget for 2014-15, which was published in December 2013.Learn more »
- Statistics & Research
Tell us about your rail experience
If you have a complaint about the railway or the service you have received from a train company then you should complain directly.
Most complaints can be resolved in the first instance by dealing directly with the company responsible.
Rail passenger feedback
We want to seek people's opinions on services and stations to help us monitor quality and discuss improvements with train operators and Network Rail. Please fill in our form with your comments; it can be completed online or via the PDF form below.
- Online form (External link)
Please send your completed PDF form to: Rail Feedback, Welsh Government, Freepost NAT 8910, Cathays Park, Cardiff, CF10 3BR or email@example.com
If you are unhappy with the outcome of your complaint or you do not feel the train company handled it appropriately you can contact Passenger Focus who will independently review your complaint and judge whether they feel it was handled fairly and appropriately.
Passenger Focus is an independent public body set up by the Government to protect the interests of Britain's rail passengers. The Department for Transport funds Passenger Focus but their independence is guaranteed by an act of Parliament.
To contact Passenger Focus
- Telephone: 0300 123 2350
- Fax: 0845 850 1392
- Email: firstname.lastname@example.org
PO BOX 4257
Their passenger helpline is open 8am - 8pm Monday - Friday and 8am - 4pm weekends.