Contingency planning for winter weather »Severe weather requires robust, collaborative planning between the Welsh Government and the public and private sectors in Wales.Learn more »
New powers to safeguard vulnerable children and adults in Wales
A legal obligation to report any child or adult believed to be at risk of abuse or neglect will be implemented in Wales in 2016, Health and Social Services Minister Mark Drakeford today announced.
- “Get vaccinated against the flu”, Wales’ top doctor urges
- 0808 80 10 800 - 24 hour help for domestic abuse victims
- New powers to safeguard vulnerable children and adults in Wales
- Designation of Licensing authority under Part 1 of the Housing (Wales) Act 2014
- Flood and Coast Investment Programme (FaCIP)
- Local authority environmental permitting fees and charges 2015-16
- Adoption and Children Act 2002 (Joint Adoption Arrangements)(Wales) Directions 2015
- Independent Living Fund – future arrangements to support recipients in Wales
- Consultation on Local Development Plans Process Review
Section highlightQualifications Wales BillThe Bill will establish Qualifications Wales as an independent regulator for qualifications and the qualification system in Wales.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightProject pipeline update
This 6th edition details over 370 investments across both public and private sectors with a value of more than £40bn.
Final Budget 2015-16 »
The amount of funding allocated to Welsh Government Departments for 2015-16 is £15·3bn.Learn more »
- Statistics & Research
Tell us about your rail experience
If you have a complaint about the railway or the service you have received from a train company then you should complain directly.
Most complaints can be resolved in the first instance by dealing directly with the company responsible.
Rail passenger feedback
We want to seek people's opinions on services and stations to help us monitor quality and discuss improvements with train operators and Network Rail. Please fill in our form with your comments; it can be completed online or via the PDF form below.
- Online form (External link)
Please send your completed PDF form to: Rail Feedback, Welsh Government, Freepost NAT 8910, Cathays Park, Cardiff, CF10 3BR or email@example.com
If you are unhappy with the outcome of your complaint or you do not feel the train company handled it appropriately you can contact Passenger Focus who will independently review your complaint and judge whether they feel it was handled fairly and appropriately.
Passenger Focus is an independent public body set up by the Government to protect the interests of Britain's rail passengers. The Department for Transport funds Passenger Focus but their independence is guaranteed by an act of Parliament.
To contact Passenger Focus
- Telephone: 0300 123 2350
- Fax: 0845 850 1392
- Email: firstname.lastname@example.org
PO BOX 4257
Their passenger helpline is open 8am - 8pm Monday - Friday and 8am - 4pm weekends.